Our Policy Rules

 

Cancellation Policy.

 

  • All services are specifically reserved for. We kindly ask you, that you notify us 72 hours in advance if you are not able to keep your appointment. Same day Services appointments are non- refundable and will be charged at full value if cancelled.

  • 72-hour notice is required to reschedule appointments. If not given this will result in a 50% charge of services. 100% charge will apply if there is a no-show for scheduled appointments.

 

Arriving for your Appointment.

  • Please plan on arriving at the Service location 10 minutes prior to your appointment. This will allow ample time for you to relax before your service.

  • Arriving Late - Arriving late for your appointment will unfortunately limit the time for your service; your service will end on time. The full value of your service will be applied.

Appointment Cancellation.

  • If you cannot maintain your appointment, a 72 hour change or cancellations notice is required to avoid being charged.

 

Appointment Scheduling.

  • All appointments have to be reserved with a credit card.

  • Required to hold time slots for group event - A non- refundable deposit and a credit card is required to secure all group events.

 

Group Cancellation Policy.

  • Any services not cancelled at least 72 hours prior to the scheduled appointment time and any no-show will be charged the full service value price to the credit card used to secure appointments.

  • All event and party bookings must be finalized no later than one week prior to the scheduled event.

 

Refund Policy.

  • Except for replacing damaged products, we do not offer refunds, exchanges or credits on services, gift certificates, or retail products. All sales are final.

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